Dynamics CRM

 20 Minutes
 10 Questions

This test is designed to assess a candidate's knowledge of the basics of Technology and Dynamics CRM. The test will cover topics such as the fundamentals of Dynamics CRM, its features and capabilities, and how to use it effectively. It will also include questions about the different types of technology used in Dynamics CRM, as well as best practices for using it.

Example Question:

You were asked to configure a workflow process to meet the purchase order approval requirements. According to company policy, purchase orders under $1200 should be approved by a manager, while purchase orders over $1200 should be approved by the CFO. In terms of permissions within the workflow, which of the following actions should the person initiating the purchase order ('originator') be able to perform?